A new digital discount card for Zurich Airport

The “ZRH Center” customer portal moved the ordering of passes at Zurich Airport off paper and onto the screen. Now it gains a feature aimed not at companies, but at the people who work there.

A card nobody has to install

The “ZRH Insider Card” is the digital discount card for airport staff. It was built as a progressive web app by the company unic, as part of the airport website. Which means: no download, no app store, no installation. Anyone who wants to use the card opens it on their phone, and there it is.

For a discount you show at the till, that is the decisive difference. If in doubt, nobody uses an app they have to download first.

The portal checks who is entitled

Discounts for airport staff only work if they reach airport staff and no one else. The customer portal handles that check: during registration it validates directly whether a person is employed at the airport and entitled to the card. Onboarding therefore runs through the same platform that already manages passes and keys. Nobody has to maintain a second list.

What it all adds up to

With the card on their phone, staff get discounts and special offers at the catering and retail partners at Zurich Airport and in the Circle.

And because the ZRH Center is built in modules, this feature could be attached without touching the portal. That is exactly what it was built for.