A digital switching process in the power grid

The switching dialogue determines safety in the medium-voltage grid – and at Westnetz it used to run in analogue form, over the phone. Together with xappido it has become a mobile app that guides every step of the process clearly and traceably.

The starting point

For electricity grid operators, the analogue switching dialogue is a central part of maintaining and servicing medium-voltage grids. It is subject to strict procedures, processes and safety rules – not least because people’s safety depends on it.

In a process like this, everything follows the protocol strictly, and everyone involved in a maintenance operation is in contact with the others by phone.

The delivery

As part of its digitalisation, the Innogy group started a lighthouse project with the aim of bringing the switching dialogue into a digital form. As solution partner, xappido proceeded step by step and in an agile way, and took on the technical and functional delivery together with EFEXCON AG – with project participants from the grid operators Westnetz and Syna.

The solution

What emerged is a mobile app that presents all procedures and processes in as intuitive a form as possible. That is how the vision of a digitalised switching process took its first shape within half a year.